Movate Edison Cloud Contact Center
Modernize your contact center operations with Movate Edison Cloud Contact Center
Flexible and scalable contact center on the cloud
Cloud is a given, not an option anymore. If you are still stuck with legacy on-premise contact center technology, then you are not only missing out on the on-demand flexibility and scalability that cloud contact centers offer, but also potentially depriving your customers of the digital experiences they deserve. Movate Edison Cloud Contact Center is a comprehensive solution to move your contact center operations to the Cloud rapidly and pave the way for a cognitive contact center with AI-powered cloud applications.
Managed services offered with Movate Edison Cloud Contact Center
- Strategy consulting & design
- End to end implementation & support
- Intergration & migration from existing voice infrastructure
- CX optimization services with AI and digital solutions
The business challenges that hold you back
- Unable to keep contact center operational with shift to work from home
- Unpredictable contact volumes not manageable with inflexible on-premise technology
- Overpaying for technology commitments not being used in legacy setup
Fast-track to resilient experiences with Movate Edison Cloud Contact Center
- 100% fully managed cloud based solution that can be accessed from anywhere
- On-demand scalability and flexibility to support contact volume fluctuations
- Pay-as-you-go model with no minimum fees and no contracts
Outcomes assured
- Over 200% ROI with Migration to Cloud
- Up to 99.99% Contact Center Availability
- Over 30% Savings on Subscription Costs
Ready to reinvent your enterprise with AI?
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